We use Ai to answer Frequently Asked Questions about e-commerce

What is a domain?

A domain is the name of a website that is used to access it. For example, "" is the domain of Google's website. A domain is usually made up of a word or a combination of words followed by an extension that indicates the type of website, such as ".com" for commercial sites, ".org" for non-profit organizations, or ".gov" for government sites.

What is a Middleware?

Middleware is software that acts as an intermediary between different systems or applications. Its function is to facilitate communication and interoperability between different systems or applications, allowing them to work together efficiently and smoothly.

For example, if a company has an inventory application that communicates with a sales system and an accounting system, the middleware would act as a bridge between these systems, allowing information to be exchanged efficiently. This prevents users from having to manually enter the same information in different systems and reduces the risk of errors.

What is a payment gateway?

A payment gateway is an online service that allows businesses to securely accept payments online. When a customer makes an online purchase, the payment gateway is responsible for processing the payment and transferring the money from the customer's account to the company's account.

Payment gateways are usually linked to a payment processor, which is a company that is responsible for authorizing and facilitating the exchange of funds between the customer's bank and the company's bank. This ensures that the payment is made securely and efficiently.

In addition to processing payments, payment gateways often also offer other services, such as chargeback management, risk management, and fraud prevention. These services help protect both the company and the customer during the checkout process.

What is a SAAS?

SAAS is an acronym for "Software as a Service," which refers to a software distribution model in which the software provider offers access to an application over the Internet. Instead of buying the software and installing it on a local computer, the user pays a subscription to access the application online and use it according to their needs.

The SAAS model offers several advantages compared to the traditional software purchasing model. First of all, the user does not have to worry about the installation and configuration of the software, since this is the responsibility of the provider. In addition, the user only pays for the time they use the application, instead of having to shell out a large amount of money at once.

What is UX?

UX is an acronym for "User Experience", which refers to the way a person perceives and experiences a product or service. In the context of technology design, UX refers to the way a user interacts with an app, website, or electronic device, and how it feels to use it.

UX is important because it has a direct impact on user satisfaction and loyalty. If an app or website is easy to use, intuitive, and enjoyable to interact with, the user is likely to use it again and recommend it to others. On the contrary, if the UX is bad, the user can give up using the product and look for an alternative.

UX designers work to create products that are easy to use and pleasant to interact with. This involves conducting user research, prototyping, testing and validating designs, and constantly improving the user experience.

What is the approval rate of a payment gateway?

The approval rate of a payment gateway is the measure of how many payments are successfully approved when they are made through that gateway. It is an important metric that indicates the efficiency and reliability of a payment gateway.

The approval rate may vary depending on various factors, such as the type of payment gateway, the type of transaction, the payment method, and the customer's payment history. A good payment gateway is generally expected to have a high approval rate, as this indicates that payments are being processed quickly and efficiently.

What is PCI Compliance?

PCI Compliance (Payment Data Security Standard Compliance) refers to compliance with the payment data security standards established by the Payment Data Security Council (PCI Security Standards Council, or PCI SSC in English) .

The PCI SSC is a non-profit organization that sets and manages global payment data security standards. These standards set out the requirements that companies that process, store or transmit payment data must meet to ensure that payment data is kept safe and secure.